The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of TWACHA’ Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.
This privacy policy (“Policy“) details how TWACHA (“QUEENIE BEAUTY CARE PVT. LTD.”, also identified by “we” or “us” or “our“) collects and uses your personal information when you use our web portal ( https://twacha.co.in), which is referred to within this Policy as the “TWACHA.”, and any other service provided by us via any other medium related to QUEENIE BEAUTY CARE PVT. LTD. (all these services collectively referred to as the “Services“).
We are publishing this Policy in line with our obligations under the Information Technology Act, 2000, so that users of our Services may be aware of our practices in relation to their privacy. By using or continuing to use the Services, you agree to our collection, storage, use and sharing of your information in accordance with this Policy, as may be amended from time to time by TWACHA at its sole discretion.
Personal information, for the purposes of this Policy, refers to information that can specifically identify an individual user, visitor, customer (“User”) of ours, such as that User’s name, address, email address, payment data, telephone number etc. This would also include information about a User’s activities with regard to the usage of our Services, and demographic information, including nationality, date of birth, gender, geographic area, and preferences, whenever any such information is linked to the personal information that identifies a User.
Aggregate Information, for the purposes of this Policy, refers to information about (i) a group of people defined by any characteristic such as nationality, age, gender, geographic area etc., or (ii) category of products, services, or users. Such Aggregate Information cannot be used to personally identify an individual, and from which individual identities are retracted. We may use and disclose Aggregate Information, and other non-personally identifiable information, for various purposes.
We collect both personal and aggregate information relating to the Users of our Services. In particular, Personal Information is made available to us in several different ways which are detailed below:
User Provided: We receive and store any information you directly provide to us, such as when you search, post, type, participate in an event, respond to a questionnaire, communicate with customer service on TWACHA, or use a third-party seller’s platform that is associated with us. You can choose not to provide such information, but then you might not be able to take advantage of many of our features.
Examples of such User Provided information include: User names; User addresses and dispatch locations; User phone numbers; User login data; User designated financial information for payments; User associates to whom purchases have been dispatched (including addresses and phone numbers); search entries; information in User profiles; communications (e-mail or otherwise); User compilations like wish lists; inputs related to ratings and reviews; responses to personal notification services and order notifications.
Automatic Information: We receive and store certain types of information automatically whenever your device interacts with the ovgindia.com. For instance, we use “cookies”, which are alphanumeric identifiers that we transfer to your device’s hard drive through your Web browser to enable our systems to recognise your browser; this enables us to offer personalized services to you and customize your overall experience. Further, we obtain certain types of information when your web browser accesses TWACHA or advertisements and other content served by or on behalf of TWACHA on other websites. We may also use browser data such as Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website or mobile applications for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- Usage of User Information
We use the information we collect from Users in order to be able to effectively provide the Sevices, and to personalise and continually improve the experience offered to our Users. In general, such information is used for, but not limited to, the following purposes:
- provide the Services, which will include ; handling of orders; delivery of products; processing of payments; transactional communication; promotional communication; updation of User accounts / our records; enhancement of personalization features; recording of product reviews; resolution of fraud or abuses of our Services, facilitation of third party technical, logistical and other essential functions, etc.
- enhance, improve, operate, deliver and maintain our Services, our programs, services, Web site, and other systems.
- offer you a customized experience, including personalization of the offerings on the ovgindia.com.
- perform research and analysis about your use of, or interest in, our or others’ products, services, or content.
- send you messages or notifications that may be of interest to you, such as notices of particular activity on the Services, newsletters, and promotional materials.
- Respond to messages from you and to communicate with you by any medium possible about products or services from us or third parties that might be of specific use to you.
- Prevent fraudulent use of our Services and other systems.
- Prevent or take action against activities that are, or may be, in violation of our Terms of Service or applicable law.
- Maintain a record of our dealings with you; and perform specific functions or services as otherwise described to you at the time of collection, pursuant to your consent.
- Use of Information and Duration
TWACHA will strive to protect the privacy and legal rights of users. Any and all Personal and Sensitive Information you provide to us will be retained by us and along with the rights to use the same, until you expressly direct us in writing to not use it further.
All Personal Information shall be retained till such time as required, even beyond for the purpose of rendering the Services or as required under applicable law, whichever is later, and Non-Personal Information may be retained indefinitely. If you delete your account on the ovgindia.com website, we will retain your Personal Information for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or otherwise required / permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.
If you do not want us to use your Personal Information that to personalize your experience on our twacha.co.in,
please write to us at support At: twachacareindia@gmail.com
- Usage by Children
The Services and the usage of TWACHA is available only to persons eligible to enter into legally binding contracts under Indian Contract Act, 1872, and this excludes minors (i.e. persons under the age of 18). If you are a minor, you shall not register as a User of the Services and shall not transact on or use TWACHA, unless such transaction is made on your behalf by your legal guardian on our platform.
- Notices and Revisions
Our business changes constantly and our Privacy Notice and the Terms of Use will change also. Accordingly, we will be updating this Policy from time to time, and when such changes are made we shall indicate the date of updation on the top of this document. Any such changes will be applicable to you provided your continued usage of the Services beyond the date of updation. While we may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, we recommend that you check this Policy from time to time to ensure that you are fully informed of any changes that might affect you.
Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
This Policy should be at all times read along with the Terms of Use of the Website.